What are the delivery times?
What are the delivery times?
The goods will be prepared within 48 hours of payment confirmation, Monday to Friday from 9 AM to 5 PM. Once the order has been processed, you will receive it within 48 business hours.
Company closure days for Jewish holidays are excluded.
What are the shipping costs?
What are the shipping costs?
Free shipping for delivery in Italy
Can I track my order?
Can I track my order?
Milor collaborates with DHL and UPS for shipping orders to customers. It is possible to track the shipment through the carrier's website for both domestic and international orders.
How can I make a return?
How can I make a return?
You can return or exchange ordered items within 14 days of delivery by filling out the online return form.
Once completed, you will receive a receipt by email to print and include in the package.
After we receive your package, we will send you a confirmation email of the refund, which you will receive within 14 days from the date the return is accepted.
What are the conditions for returning a product?
What are the conditions for returning a product?
The products have not been used, worn, washed, or damaged; the identification tag is still attached to the products with the single-use seal; the products are returned in their original packaging.
If you have met all the required conditions, Milor will fully refund the price of the purchased products, with only the return shipping costs being your responsibility. Otherwise, the return cannot be accepted.
What payment methods are accepted?
What payment methods are accepted?
The accepted payment methods are Cash on Delivery, Credit Card, Shop Pay, PayPal, and Google Pay. It is also possible to use Bancontact, Bank Transfer, and Scalapay (to pay in three easy installments without interest).
Rings
Rings
Check the related guide on the page of the ring you want to buy or measure a ring you already own with the printable guide.
Bracelets
Bracelets
Check the related guide on the page of the bracelet you want to buy or print the ruler.
Necklaces
Necklaces
Check the related guide on the page of the necklace you want to buy or view the instructions.
Where are Milor jewelry pieces made?
Where are Milor jewelry pieces made?
Every Milor jewel is 100% made in Italy. All designs are created in-house and produced in Italy by highly skilled artisans to create only quality jewelry. The Milor brand comes from a family of jewelers with over 60 years of experience in the industry.
Do you take custom orders?
Do you take custom orders?
We welcome custom orders for retailers and wholesalers. Please contact us at info@milor.com for more information.
How can I become a reseller?
How can I become a reseller?
If you are interested in becoming a Milor retailer, please visit the dedicated page or contact us at sales@milor.it for more information.


